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Ben Chernys
 Experience Summary

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Updated
2007-Dec-12


Summary c++ expert, Remedy ARS expert, Remedy ITSM expert. ITSM Migration service. Years of uninterrupted, multi-threaded software development experience at all levels. Attention to detail. Reputation for bug free deliverables. Solid design skills. Exemplary documentation. Menotor and trainer.

Spoken Languages English - fluent      French - working knowledge      German - can read documents; simple conversations
Operating Systems Windows, UNIX, NetWare, OS/390, CICS, VMS

Programming Languages,
Tools and APIs
Windows c++, VC, MFC, VB, Delphi, Pascal, Assembler
UNIX c++, process, daemons, UI apps, Shell scripts, Perl scripts, ftp
NetWare c, c++, NLM servers, applications, SNA, IP, IPX drivers, ports
OS/390 Assembler, c, Rexx, Clists, ISPF Panels, JCL, PL/1, COBOL
VMS Assembler, c, Basic

Networking Protocols TCP/IP, SNA, Asynch, IPX, SPX
Databases Oracle 9i on Sun Solaris adn Windows,   MS Sql Server

Project Types
BMC                    
Remedy
ARS 		Server implementations, all platforms, AREA, LDAP integrations and authentications. Web servers, Mid-Tier. DSO. Load balancers. Database performace tuning.

Bespoke applications and workflow development, implementations, training,
maintenance. Plug-Ins. Telecomm provisioning tool.
API development, integrations, bridges, utilities, training.

ITSM 7
experience

ARS
experience
from
release 2


ITSM Suite implementations, customisations, data migrations, data loading. all modules including CMDB, LDAP ITSM integrations and authentications. Web servers, Mid-Tier. DSO. Email engines.
Fixed price ITSM data loading and migrations using Meta-Update.

API applications, architecture, bespoke development, integrations, real-time transactional bridges, products, utilities, training, data migrations systems auditing, AREA Plug-Ins using SOAP over SSL

Meta-Update Generalised ARS batch, bridge, migration, import, export, reporting tool. Meta-Update provides a simple scripting facility allowing an ARS Administrator - with no programming knowledge - to implement sophisticated API functions in record time.

Network drivers Platform independent protocol drivers for IP, IPX, device drivers for RS 232 devices.
Databases ERCB query apps, Access apps
Web sites Content, layout, maintenance, marketing, database support
Windows GUIs Window MFC and VB applications
Production Solidifying of code in preparation for release
Code Ports Changing a mass of code for platform independence
Teaching Academic c++, VB, programming courses, peer seminars

Industries Banking, Insurance, Oil & Gas, Medical, Manufacturing, Education, Software, Outsourcing, Call Centre, Government

Countries Canada, Germany, U.K., U.S.A. India, Australia