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Remedy ARS
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The benefits of this utility are apparent when
you look at some examples of its use.
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Mass Update You've added a field to a Ticket form for statistical purposes: the assignee's skill level, available on the assignee's people record. You want all previous requests to be updated with this value.You simply issue a command like this:
The Meta-Update utility loads the required People record from the assignee id stored in the Ticket and updates that ticket with the required data from the loaded people record. |
Parent / Child Maintenance You have an application that defines a product as a set of services in a Product Catalogue form.When you sell a product (submit a Product Master), you want as many new entries created in Product Detail as there are services in the Product Catalogue. These entries will contain data from both the Product Master and Catalogue records. When you cancel an order, you'll need to cancel all the Product Detail records as well. |
MS Exchange Integration An MS Exchange server can extract its Post Office's User information producing a spreadsheet-like file.You'd like to be able to import this file into your ARS SHR:People and User forms. For Unix or LDAP integration, you can easily fire Meta-Update with as many updates as you want. It's a snap with Meta-Update. |
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