Here, we offer files and articles on the BMC Remedy System and on the ITSM Suite of Applications designed for Administrators and Developers.

We'll occasionally add to this section. If you'd like to suggest an article, simply email us!

We offer Excel spreadsheets listing forms and fields for OOTB BMC Remedy ITSM Servers and ServiceNow instances.

Both the Excel spreadsheet and the original Meta-Schema generated CSV and text files are provided.

Excel Data Filters can be used to isolate sets of forms or find fields across forms. Information such as indexes for forms and table and menu definitions for fields are given.

Please select the spreadsheet based on the ITSM version you'd like: The latest, 21.3, is containerised and kindly provided by BMC, for which we thank you.

BMC Remedy » ITSM 21.3 (2022-Mar-20) » ITSM 9.1.08/1908 » ITSM 9.1.2 » ITSM 8.1.2 » ITSM 7.6.04

ServiceNow » Quebec Build » Orlando Build

Meta-Schema now operates against either a BMC Remedy server or a ServiceNow server.

Meta-Update supports ServiceNow. You are able to do data automations and migrations on and between BMC Remedy and ServiceNow.

This data is output of runs of Meta-Schema against OOTB BMC ITSM and ServiceNow servers.

Meta-Schema is bundled with Meta-Update and provides CSVs and reports of form structures and workflow.