Our products lets you immaculately control your Remedy / ITSM and ServiceNow data.

Meta-Update is a BMC Remedy ARS and ServiceNow Data automation tool. With Meta-Update, automating any data operation is a snap!

Bulk changes, imports, migrations, integrations are a snap and need no staging forms, no workflow, no API, no development project.

Automations takes days instead of months.

See how Spark NZT allows a select group to run a variety of data correction and customer on-boarding jobs.

Meta-Archive allows you to archive ITSM Data as it needs to be: a complete root request with all relationships, work logs, assignment logs, tasks, and their logs and relationships.

Meta-Archive is configurable so you can include your customized tables and set your own archiving rules. It even offers restore!

Our ITSM Migration packages offer:

• Over 95 scripts covering all aspects of foundation data, CMDB and relationships, templates, root requests, even transforming Changes to Releases.
• These offer a high degree of data "cleanup" capabilities: transforming support organizations, operating companies, product and operational catalogues - as needed.

Meta-Update is used to automate many different data operations. Click the image for Meta-Update Job Types.

Meta-Schema is used to create our Free ITSM Forms and Fields spreadsheets. These list all OOTB ITSM Forms and Fields in a single spreadsheet and will save you a bunch of time!

Diary Editor is a simple Notepad-like Windows application that lets you select and edit any form's diary fields. Diary Editor is free with annual renewable licenses.