We can migrate any data into ITSM. We are experts in the undocumented data model that comprises the ITSM database schema.

A few of our successes:

• Clarify   Imagine a Clarify anaylst going home Friday and signing in to ITSM on Monday and working on the same tickets!   Development efforts: 2 man-months.
• ITSM 5 to 7   Imagine a Service Bureau with 500+ customers, 1500+ SLAs in a heavily customized ITSM 5 (no Foundation and CMDB) facing a migration in spite of advice not to.

  After a one hour presentation and a few Meta-Update training sessions with offshore staff, our customer successfully migrated everything by themselves.

  » Customer's Testimonial

• ITSM 7.0.3 to 8.1   Imagine a operating company moving to nine. Imagine all the People, Support Groups, CIs, Tickets, Changes reflecting the new structures. Imagine Release Changes being migrated to the new Release module.

  We succeeded in this impossible task — for a fixed price! This evolved into our ITSM Migration Package.

• Mainframe CMDB App to ITSM  
• Bespoke CMDB App to ITSM  
• HP Service Manager to ITSM  
• ServiceNow to ITSM  
• ITSM to ServiceNow  

Our Migration Strategy

Clicking the above image will give you details that can be used by anyone aproaching a migration project.

To set up a presentation or discuss how we may be of service to you, please contact us or send us an email.