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» Licensing

About Meta-Update Licenses

Licenses are applied against a BMC Remedy or ServiceNow server.

Once licensed, any number of people, servers, or workstations may run any number of jobs pointing to the licensed server.

Obtaining a Server Name

Licenses work from a Server's name.

For BMC Remedy, this may be found in the configuration file, ar.cfg or ar.conf under the keyword: Server-Name.

It can also be found using the web access under the AR System Administration Console, System, General, Server Information.

Server Info

For ServiceNow instances, this may be obtained from the columns system_id in the single record of table sys_cluster_state.

In the browser, select System Diagnostics, Diagnostics Page and use Name.

Server Info

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Additional Tools

Meta-Update includes the following tools and scripts:

  • Meta-Query — makes CSVs and text files from Queries or SQL Queries
  • Meta-Schema — makes CSVs or text files of Forms, Fields, Workflow
  • Meta-Delete — is a command line Delete Tool
  • Meta-Databot — is an extensible, automtated Data Wizard
  • Job Control — is a script package that controls and sequences multiple jobs
  • Samples — Useful scripts to learn scripting

Meta-Update Trials

Trial licenses are free and allow you to run Meta-Update with no restrictions for 30 days.

To request a Meta-Update trial license, you will need to know Server Name as described above.

A Meta-Update trial includes our Live Install service gets you going fast!